An introduction to the support and services available at UA92.

At UA92, we offer a Student Support Service. This includes of Disability and Inclusive support as well as Mental Health and Wellbeing Support.

Disability & Inclusive Support 

Our Disability & Inclusion Service offers support, information and guidance on any disability related matters within our University. Support is available to students with a range of disabilities e.g. long term health & mental health conditions and neurodiversity.

Support is tailored on an individual basis in order to ensure access to the most effective support for you.

There are also the following general support services:

Mental Health and Wellbeing Support 

We currently have three Wellbeing Advisers we can support from anything related to your Mental Health and Wellbeing.

Our Wellbeing Advisers offer a series of Wellbeing appointments or regular check-ins throughout a period of time at University to help support you. The aim of these appointments are to guide you through learning tips and coping techniques to learn to improve how you manage your mental health and wellbeing. As well as this, we offer a space to offload and talk through any of your concerns, thoughts and feelings.

To access these you can email well-being@ua92.ac.uk or attend one of our drop-ins for a 15 minute appointment, you can book in via the link below:

https://outlook.office365.com/owa/calendar/WellbeingDropin@ua92.ac.uk/bookings/

Counselling –

At UA92 we have 2 in house Counsellors who work across both our campus’. Firstly we would complete a counselling assessment with you to make sure Counselling is the right path for you and take some basic details. If the outcome is to start counselling, you will be offered up to 6 Counselling sessions.

Counselling sessions will be a space to work with your Counsellor through any thoughts, feelings or issues you are facing now or in the past that you feel you need support with. It is a space to offload and explore how you are feeling with a trained counsellor to help guide you.

Spectrum Life – 

We also offer support through Spectrum Life who can provide 24/7 support.

They offer:

• 24/7 counselling helpline, plus get 6 sessions of online or telephone counselling with an experienced, accredited counsellor​​
• ​Online CBT courses, well-being modules, factsheets, self-help programmes, mood trackers, videos and more!​
• Free access to confidential legal and financial advice​

Freephone helpline – 0800 0318227​​

WhatsApp or text message – Send “Hi” to 00353873690010​​

Live web-chat/email/request a call back on the app

You can create an account with Spectrum by downloading the app on your phone and use the organisational code ‘ua92well’ or using your browser. ​

Getting used to life as a UA92 student can be a challenge for anyone, it is important to know that there is support, information and resources available if you need them. Talking to us about the support available, any questions or concerns you have, and visiting campus, might help you make a decision whether you want to study with us, and ensure you have the best possible university experience if you do.

Where possible we would suggest you contact our Disability & Inclusive Service as soon you have an offer of a place, even if you haven’t decided that you are definitely studying with us. This will give us plenty of time to talk about your support, give you an opportunity to look around our campus and ensure any support is in place for when you start.

Contact us on – inclusivesupport@ua92.ac.uk